by Allan Scott | 6 March 2019 | Business skills, Customer satisfaction |
‘Helping’ your client? ‘Educating’ your client? ‘Collaborating with’ your client? Are those all polite ways to talk about ‘telling the client what they need to do’? Perhaps, in a way, they are. But even when your...
by Allan Scott | 8 February 2019 | Uncategorized |
In times of change, how do you find a futureproof business? The short answer is ‘you can’t’. You really can’t plan for everything, because some things just aren’t predictable. Except, of course, with 20-20 hindsight. My wife tells the...
by Allan Scott | 19 January 2019 | Scriptwriting, Video |
Interviews for video aren’t exactly like the ones you see on the news. It’s true that you’re after the same thing as a news reporter – namely the story. But there the resemblance pretty much ends. Because it’s your job to make...
by Allan Scott | 18 January 2019 | Uncategorized, Writing skills |
What scares you? In fact, what scares you the most? How about death? Scary enough? Failure. Does that worry you? Then, of course, there’s pain. No one loves pain. But in a well-known survey… …one fear topped them all. The fear of public speaking. And...
by Allan Scott | 16 January 2019 | Business skills |
What happens when the whole basis for your business – disappears…? You really have just two options: to close the business, or to take the plunge by embracing change. If you’ve read my earlier piece – All change? – you’ll know what...
